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Abuse from waitstaff at Pokez

I will not be eating at Pokez unless both the manager and the waitress are fired.

Date: 2007-02-23 08:12 pm (UTC)
From: [identity profile] jeran.livejournal.com
I have. But they're supposed to not take it out on the customers. If they're having a bad day and taking intolerable crap from the customers, they're supposed to talk to their super and get permission to leave shift. I imagine it's a case of she had to take way more than's humanly tolerable from other rude, arrogant and obnoxious customers that day but she can't afford to lose the pay, but that is Not Her Customers' Problem.

Date: 2007-02-23 08:15 pm (UTC)
From: [identity profile] nolly.livejournal.com
I understand having a bad day. But yeah, she's an adult -- I heard her say she has a ten year old, so I'm guessing 26 at a minimum, likely a few years older than that -- and there is no excuse for treating a child the way she did.

(BTW, do you have a clone, or were you at Rudford's last night?)

Date: 2007-02-23 08:20 pm (UTC)
From: [identity profile] mogwar.livejournal.com
Okay, so she's a parent and she was abusing someone else's kid? *blinks* That is so far beyond the realms of understandability. I have no words. Except, I'm pretty sure I feel sorry for her kid, if she thinks that's an acceptable way to treat a child.

Date: 2007-02-23 08:23 pm (UTC)

Date: 2007-02-23 08:27 pm (UTC)
From: [identity profile] jeran.livejournal.com
That was me. I thought that was you, wasn't entirely sure. Hopefully Rudford's treated you better and the night cook wasn't too much of a grouch.

Date: 2007-02-23 08:30 pm (UTC)
From: [identity profile] nolly.livejournal.com
Rudford's treated us wonderfully. Our waiter was pleasant and patient with the kids.

Date: 2007-02-24 10:13 am (UTC)
From: [identity profile] brian1789.livejournal.com
(smile) great suggestion, to stabilize things after the shock. You rock...

Date: 2007-02-24 10:01 am (UTC)
From: [identity profile] cyan-blue.livejournal.com
Hmm. Now I wonder if it might indeed be useful to involve Child Protective Services... if she's assaulting a stranger's child, then what must she be doing to her own? *shudder*

Date: 2007-02-24 05:37 am (UTC)
From: [identity profile] koyote.livejournal.com
I totally snapped *bad* on a customer once. But, the owner backed me, 86d the couple (older couple with major 'tude and entitlement issues), and I continuedtomake origami cranes for kids in the restaurant (the issue the couple had with me.)

It's one thing if you are given a reason, but waiting for an order isn't a reason. Nor is anything a kid does.

Date: 2007-02-24 07:17 am (UTC)
From: [identity profile] nolly.livejournal.com
What offended them about paper cranes??

Date: 2007-02-24 05:08 pm (UTC)
From: [identity profile] koyote.livejournal.com
60 seconds in perceived delay getting new drinks out to them.

What they didn't know was that I could see the bar, see the drinks being made,and they weren't done.

Date: 2007-02-25 08:04 am (UTC)
From: [identity profile] nolly.livejournal.com
*nod* He wasn't even being especially slow; just very specific about what he did and didn't want on his food, and she was making him repeat everything several times.

Date: 2007-02-25 04:12 pm (UTC)
From: [identity profile] koyote.livejournal.com
ah, so SHE was being slow. even better! going postal because of her own lacksis so much more....

I lack words

Date: 2007-02-26 01:43 am (UTC)
From: [identity profile] lokiz-mom.livejournal.com
that also still doesn't change the fact that the manager sided with the staffer.

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